Last updated: February 16, 2026

1. Acceptance of Terms

By accessing or using Bugoon ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Bugoon provides a bug reporting widget that can be embedded on websites. The Service collects bug reports including screenshots, browser environment data, and user interaction steps, and optionally creates GitHub Issues for automated processing.

3. User Accounts

To use the Service as an administrator, you must sign in using a Google or GitHub account via Firebase Authentication. You are responsible for maintaining the security of your account.

4. Data Collection and Storage

The Service collects the following data when a bug report is submitted: screenshots, browser and OS information, console errors, network errors, page URLs, viewport size, and user interaction steps. Screenshots are stored in Firebase Storage. Bug report metadata is stored in our database.

For details on how we handle personal data, please refer to our Privacy Policy.

5. API Keys and Widget Embedding

Each project is assigned a unique API key for widget embedding. You are responsible for managing your API keys and ensuring they are only used on authorized domains configured in your project settings.

6. GitHub Integration

GitHub integration uses the GitHub App method. When you install the GitHub App, the Service creates Issues in your specified repository within the permissions granted during installation (Issues: Read & Write). We do not store your Personal Access Tokens.

7. Prohibited Use

You agree not to:

Use the Service for any unlawful purpose
Submit spam or malicious bug reports
Attempt to gain unauthorized access to the Service
Interfere with the proper functioning of the Service
Reverse engineer or decompile the widget code

8. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the Service constitutes acceptance of the updated terms.

10. Contact

For questions about these Terms, please contact us through our website.